How do I order custom industrial brushes?

Simply contact us with your requirements via email, phone, or our contact form. You can send technical drawings, photos of existing brushes, samples, or a written description. We'll provide a detailed quote within 24 hours.

What information do you need to make my brush?

Ideally, provide dimensions (length, width, diameter), bristle type and length, mounting requirements, intended application, and operating conditions. Can't provide all this? Don't worry - just send what you have and we'll guide you through the rest.

How long does it take to get a quote?

We aim to provide all quotes within 24 hours of receiving your requirements. For complex bespoke orders, it may take slightly longer, but we'll keep you informed throughout the process.

What is the minimum order quantity?

We welcome one-off orders and small batches. Whether you need a single replacement brush or a small quantity for testing, we're happy to help. Just ask - if it's industrial brushware, Hilton's can make it.

Can I send a sample brush for you to match?

Yes! Send us your existing brush and we'll use it as a reference to create an exact match or an improved version if better materials are available. For complex shapes, a physical sample is often the best approach.

Do you offer rush orders?

We understand that sometimes you need brushes quickly. Contact us as soon as possible and we'll do our best to accommodate urgent orders. UK mainland next day delivery is available for many standard items.

What payment methods do you accept?

We accept various payment methods including bank transfer, credit/debit cards, and PayPal. Payment terms for established accounts can be arranged. Contact us to discuss payment options.

What if the brushes don't match my requirements?

We work closely with you throughout the process to ensure complete satisfaction. For complex orders, we can send samples for approval before full production. If there are any issues with your order, we'll make it right.

How to Order Custom Industrial Brushes | Hilton's Brushes

Send Us Your Specifications

Tell us what you need. You can provide specifications in several ways:

Technical Drawings

Email us your CAD files, PDF drawings, or sketches with measurements. We accept DXF, DWG, PDF, and image formats.

Photos & Samples

Send photos of your existing brush from multiple angles. For complex shapes, mail us a sample brush for reference.

Written Description

Describe your requirements in writing. Include dimensions, materials, intended use, and any special requirements.

Receive Your Quote

Our experts review your requirements and provide a detailed quote within 24 hours.

Your quote includes:

Detailed pricing for your custom brush
Estimated production timeline
Material recommendations based on your application
Shipping options and delivery estimates

Approve & Confirm

Once you're happy with the quote, approve the order and we'll begin production.

For complex orders, we may send a sample or technical drawing for your approval before full production. We'll keep you informed throughout the process.

Phone approval available Email confirmation

Receive Your Order

Your custom brushes are carefully packaged and shipped directly from our UK workshop.

Careful packaging for transit

Tracked UK & international delivery

Full documentation included

After-sales support

Measurement Guide

How to Measure Your Brush

Getting accurate measurements ensures your replacement brush fits perfectly. Here's what to measure:

Overall Length

Measure the total length from end to end, including any mounting hardware.

Core Diameter

Measure the diameter of the brush core or shaft where bristles are attached.

Bristle Length

Measure from the core to the tip of the bristles when in working position.

Bristle Material

Note the type of bristle - natural fibre, synthetic, wire, or specialty material.

Pro Tip

When in doubt, send us a photo of your existing brush next to a ruler. Our experts can often determine all the specifications from a good photograph. Not sure what to measure? Just send us what you have and we'll guide you through it.

Ready to Place Your Order?

Get in touch today and let our experts help you get exactly what you need. We respond to all enquiries within 24 hours.

Request a Quote Call: 07951 145167

Free consultation No obligation quote Expert advice

Ordering Help

Questions About Placing Orders

Everything you need to know about ordering custom brushes from Hilton's.

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How to Order Your Custom Brush